Kestrel Tune-Up Overview
All factory calibrations relevant to your model are performed, as well as the following services:
- Visual inspection - Full function test (display, backlight, buttons etc..)
- Battery door inspection/replacement if needed
- New calibrated wind impeller and impeller cover installed (dependent on model)
- Surface cleaning
- Leak test
- Communication check (IR functionality)
- Test Bluetooth communication (if Bluetooth / LiNK model)
- Test compass
- Replace battery
The Certificate of Conformity for your unit will be re-issued, along with the serial number of the unit, the date of test, and the signature of the test agent.
Shipping Your Unit: After completing your purchase, please note your order number so you can add it to the outside of the box. Please pack your Kestrel securely and ship to:
21 Creek Circle
Boothwyn, PA 19061
(NOTE: For both warranty and non-warranty repairs, we'll take care of return ground shipping at no charge to the US and Canada, but you are responsible for cost of shipping to NK. Expedited and overseas shipping is available at additional charge.)
International Returns Note: When returning your unit for repair from outside the United States, please be sure that the shipping company has the following information on each line item of the customs invoice:
- Harmonized code: 9801.00.1012
- Description of goods: Return for Warranty Repair of US Manufactured goods
*Including all of this information will help you avoid incorrectly paying duties and taxes
You will also receive an email confirming these instructions. It is most important that we have your Order Number so we can promptly match your unit with your service request. You can also print your order confirmation and add it to the box.
Limited Warranty on Repairs and Tune-Ups All repairs and tune-ups are warrantied for a period of ninety (90) days from the date of service (1) that service was performed in a competent and workmanlike manner and (2) that all parts used to service your product were free from defects in materials and workmanship. The foregoing warranty is an express limited warranty and in the event of breach, NK will either (i) re-perform the service, (ii) repair or replace the part, or (iii) refund the cost of the service provided. Products will continue to be covered by their original limited warranty after repair or tune-up, or by this limited repair warranty, whichever is longer.
Questions or clarifications about our tune-up services? Email Tech Support or call (610) 447-1555.
View a sample of the Tune-up test report.