Kestrel Instruments Support & FAQs

Hello, You can either connect with the USB Cable or our Bluetooth dongle. Since you are using the cable, the program will not find the dongle but this is fine. The program however should be finding your Kestrel and it should appear in the left window box. First make sure the USB cable is connected to the computer and the Kestrel before you open the program. On the Kestrel, go to the Main Menu and go to Data Port and make sure this is turned ON. If this doesn't work, take a look at the two optical holes in the battery door. Are the clear / see-through? If you take the battery compartment off and hold the cable over the lenses underneath, does that help? Let me know if you still have issues. Regards, Joe Racosky jracosky@nkhome.com