Frequently Asked Questions

We have seen issues after updating the firmware causes your Kestrel to disconnect frequently. The fix for this seems to be just restarting your mobile device. After restarting the mobile device, try connecting again to the new Kestrel LINK app

You can obtain a new battery door from our site here: Battery Doors ... Permalink

No the DROP will not connect with the Kestrel LiNK Ballistics app. The app does not have a ballistic solver in it so you need to have a 2700 or 5700 in order for it to work correctly. However there are other 3rd party apps that will work with the DROP. Here is a list of them: 3rd Party Apps

Please see this guidance for any power issues on the DROP

Troubleshooting a power issue with the Kestrel DROP   (Size: 504.4 KB)

Here is something to try if you DROP all of a sudden will not power up, even with a fresh battery.

Please see this guide:

Kestrel 5 Series Troubleshooting Documents

Issues connecting Kestrel DROP or Kestrel 5000 Series to Kestrel LiNK Legacy app for Android   (Size: 266.8 KB)

Attached is a guide to help connecting to Kestrel LiNK Legacy app for Android if you device is not showing up on the list of available devices.

Our DROPs use the standard CR2032 battery coin cell which can provide 3-4 months of battery life. If you want, the DROPs can use a CR2050 battery which can get you an extra month or two of battery life, however you will need to change the battery door and purchase a Kestrel 123 battery door for the DROP to make it fit

Please see this quick tutorial:

LiNK (Kestrel)

How to send Kestrel LiNK Legacy Alerts as Text Messages   (Size: 184.1 KB)

This is a quick tutorial on how to send text message alerts in Kestrel LiNK instead of emails.

Please see this diagram which shows the difference and why drop is always the bigger value