Frequently Asked Questions

Please see the guidance shown here:

How can I submit a tax-exempt order using the website?   (Size: 1.2 MB)

Here is guidance on how to submit an order through the website for Tax Exempt customers.

Please see the guidance shown here:

Troubleshooting Connection Issues with Kestrel LiNK on an iPhone or iPad   (Size: 158.3 KB)

Please try this guidance if having issues connecting to the Kestrel LiNK application for iOS devices

It will depend on if you want to integrate just the weather data or both the weather and ballistics data. If you need the ballistics (and/or weather) data, please send an email with a high level description of the project to Tech Support Email.
If you just need the weather data protocol, you can fill out our Technology Agreement found here: Kestrel Technology Agreement

Please try refreshing the cache on the webpage. To do this, press Ctrl-F5. If that does not work, then please try opening the order in an incognito window (Shift-Ctrl-n) . For MAC users on Safari, you can use [CMD] + [ALT] + [E]

Please see this video on how to install the soil sensor array to the KestrelMet 6000 weather station: Soil Sensor Array Installation ... Permalink

Here's a video that shows how to calibrate the compass and has some troubleshooting tips as well: Compass Calibration ... Permalink